Terms & Conditions

Terms and Conditions

By using this site you acknowledge acceptance of the below terms and conditions. Such acceptance is considered to take affect from the first time of use with the exception of fees and payments which are considered to take affect from when you submit a claim.

Scottish Claims Helpline reserves the right to amend and alter the terms and condition of the site at their discretion. Continued use of www.scottishclaimshelpline.co.uk will constitute acceptance of any update or amendments to the terms and conditions of use. You should, therefore, check the terms regularly and if you do not accept these terms you are required to cease use of the service.

Fees and Payments

Scottish Claims Helpline fees and payments are laid out within our no win no fee section.

Download Policy

Scottish Claims Helpline grants authority for the downloading of the contents of this website for personal use only. Unless prior written permission is granted by Scottish Claims Helpline the contents may not be reproduced, copied, published or distributed in any format.

Email Security

Scottish Claims Helpline is unable to guarantee that contents of any email will remain secure during transmission however every effort is made to ensure the security of all emails sent and received. If you require any further information regarding email security please contact us.

Intellectual property

All rights to the designs, pictures, photographs and logos and content of the Scottish Claims Helpline website are owned or licensed to Scottish Claims Helpline. They are protected by copyright and other intellectual property rights. Copying or use of our logos accessed via this website is not permitted without prior approval from the authors of the documents and contents in the www.scottishclaimshelpline.co.uk website.

Data Protection

Any data provided to Scottish Claims Helpline which permits the identification of you will be held and processed in accordance with our Privacy Policy.


Scottish Claims Helpline excludes all liability for loss or damage arising from your use of or inability to use this website, or from any information or omission contained in this website. This includes wasted expenditure, corruption or destruction of data unless the loss results from something Scottish Claims Helpline is at fault for, liability is only excluded to the extent permitted by law.

Scottish Claims Helpline cannot guarantee the constant availability of this site or its contents and will not be liable if it becomes unavailable. Scottish Claims Helpline cannot be liable for any interruption to the use of this site and cannot guarantee that the site will be entirely error free.

Scottish Claims Helpline does not permit the misuse of the site. Any misuse of this site will be regarded as an offence under the Computer Misuse Act 1990 and reported to the relevant agencies. Misuse includes, but is not limited to, hacking, knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. It also includes any attempt to gain unauthorised access to the website or any server on which the website is stored

Governing Law and Jurisdiction

The use of this site and the Terms and Conditions of use of this site are governed by and interpreted in accordance with the laws of Scotland. Any disputes will be decided only by the Courts of Scotland.


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